by Mike Lyons | Jul 7, 2014 | Uncategorized
While not well known, it is no secret; the American workforce is at a unique point in its history. No other time in history have so many different generations comprised the same work-centered cohort. From the Mature/WWII Generation to the Baby-boomers to Millennial’s...
by Mike Lyons | Oct 15, 2013 | Effective Management, Employee Engagement, Leadership, Values Based Culture
The Discussion Topic: Caution – Mental Models at Work A colleague of mine and I were talking to the company’s Client Services Manager about a client’s complaint last week. At issue was a client who was unhappy with the service they had received from our company. As...
by Mike Lyons | Sep 11, 2013 | Effective Management, Employee Engagement, Leadership
Managing Meetings – Best Practices Meetings are an important method for collaborating, planning and making decisions. Increasing the productivity of meetings is a useful way for organizations to get the most out of an employee’s time and effort. While good meetings...
by Mike Lyons | May 30, 2013 | Employee Engagement
Three Things to Improve a Teams Performance Today, we are bombarded with the idea and meaning of the word team. It’s exaggerated in the sports we watch, the trades, the games, rankings, tournaments, championships rings and dressing room drama, the celebrity. Any...